Following on from the latest Government advice and lockdown, WE ARE OPEN ONLINE AND TAKING ORDERS AS USUAL!Our showroom remains closed to visitors, but we are still able to process and despatch all online orders as usual.
In view of this, please email ALL enquiries or queries you may have via the website.
Please do not call as we are unable to answer.
We have not taken this decision lightly, but it is one made with the well-being and safety of our staff in mind as well as in the best interests of our customers.
These orders are still being delivered as usual thanks to our parcel delivery partner DPD and these will be despatched by us three times a week on Monday, Wednesday and Friday on a next day service as opposed to the normal daily despatch.
IMPORTANT INFORMATION: Unfortunately due to Customs restrictions, we are unable to deliver our wooden doorknobs to Republic of Ireland at this time - if an order is placed, this will be refunded back to the method of payment used to place the order.
IMPORTANT INFORMATION: If you live in Northern Ireland and are a business, we will require your XI Eori number in order to book your delivery - failure to do so WILL delay desptch.
We understand that you might not be able to return goods to us in the usual time frames during this period. This is understandable and we would accept returns outside of our usual time frames advised in our Customer Info page.
We do appreciate that these are unprecedented times for all and we appreciate your continued understanding and support.
Please keep checking back on this page for our latest updates as the situation changes.